At Palau Sant Jordi we are committed to you
If you have a disability, invisible illness or if your mobility is limited for justified reasons, we will help you make your access more agile and contribute to making your visit an unforgettable experience.
Categories
Conditions to request accessibility service
The service for Persons with Reduced Mobility (PRM) is intended for individuals who have a temporary or permanent limitation that makes it difficult or prevents them from moving independently under normal conditions of safety and comfort.
The service for Persons with Reduced Mobility (PRM) is intended for individuals who have a temporary or permanent limitation that makes it difficult or prevents them from moving independently under normal conditions of safety and comfort.
The following conditions may access the PRM service:
- Wheelchair users.
- Individuals with reduced mobility who use assistive devices such as crutches, walkers, or mobility scooters.
- Individuals with prostheses affecting walking ability.
- People with temporary injuries that limit mobility, such as fractures, immobilizations, or the use of orthopedic devices (e.g., a walking boot).
- Individuals in postoperative recovery where mobility is affected and who require assistive devices.
- People with neurological or muscular diseases or disorders.
- Very elderly individuals.
The allocation of the service may require proof of reduced mobility status and will be subject to availability and to the criteria established by the organization.
Tickets
Buy your tickets only at the official sales systems
Visit our agenda, look for your show and access the purchase link.
PRM seats are limited and strictly reserved for people who have purchased this type of ticket, together with one companion.
In the event that PRM tickets are sold out and you are a wheelchair user, please contact us in advance. We will make every effort to facilitate your access and to allocate seating within the reserved areas for both you and your companion.
If you experience mobility limitations but have purchased a regular seat or standing ticket, you will be required to occupy the location indicated on your ticket. Relocation to the PRM area can only be considered in the case of wheelchair users.
Should you sustain an injury and anticipate having mobility limitations on the day of the event, we strongly recommend that you purchase a PRM ticket.
How to get to the venue
- At this link you will find information on how to get to the site.
- Parking spaces reserved by PMR are on the public road and for exclusive use for vehicles accredited with the official blue badge. These places are located at Avinguda de l'Estadi and Passeig Olímpic.
- Please note that the Montjuïc has slopes and areas that may be difficult to access for wheelchairs, crutches, walkers or elderly people. We recommend you to come in advance and, if you have mobility issues, that you come accompanied. Once inside the venue, we can help you find your seat and accompany you to the venue if necessary.
- At the end of the concert, the traffic flow system for private vehicles limits taxi access to the venue. For this reason, we recommend that you plan ahead and consider an alternative way to leave the premises, such as public transportation, ridesharing services, or arranging to be picked up at a nearby location.
No. Parking areas sorrounding the Palau Sant Jordi and Sant Jordi Club are for public use and we cannot reserve them.
Services
You should know:
- All WCs in the venue are adapted.
- In all the events, we have a medical service. In case you need it, please, notify the staff of the venue.
- Palau Sant Jordi has braille signs.
- If you suffer from hearing sensitivity or photosensitivity, you should know that in some shows there may be special effects and loud sounds that can affect your experience. The venue is not responsible for any possible effects, but if they cause you discomfort there are outside areas where you can go. Ask our staff.
Please, ask to our staff and the will be glad to help you.
